I connect
The reviews
of our customers
Indice de
Satisfaction client
Satisfaction client
88 %
From Ola, the 13/08/2024
couple - 50-59 years - Date of stay : 12/08/2024
couple - 50-59 years - Date of stay : 12/08/2024
Good one night stay.
From Cam, the 02/08/2024
Family - 10-19 years - Date of stay : 30/07/2024
Family - 10-19 years - Date of stay : 30/07/2024
We had a very agreeable one night stay. The pool was refreshing after a hot day. The dinner was very nice a part from it was not as warm as it should be. The room was comfortable and clean and the air-conditioning was very needed. Thank you.
the 01/07/2024
couple - 50-59 years - Date of stay : 30/06/2024
couple - 50-59 years - Date of stay : 30/06/2024
Sehr freundliches Personal. David is the best.
Hotelier's response : Hallo, wir freuen uns, dass Sie einen angenehmen Aufenthalt hatten und unser Team Ihren Erwartungen gerecht wurde. Danke für deinen Kommentar. Bis bald !
Magali-Empfang
From Katia from F., the 07/05/2024
Family - 40-49 years - Date of stay : 06/05/2024
Family - 40-49 years - Date of stay : 06/05/2024
We enjoyed our 2 night stay. I got really good advice for a city tour of Avignon from the staff as well.
Hotelier's response : Dear,Thank you sincerely for sharing your experience with us. We are delighted to hear that your stay left you with a positive impression. I'm thrilled that our WiFi also met your needs. Your feedback is a valuable source to help us improve. We look forward to welcoming you again.
Kindly,
Magali-Front Desk
the 15/10/2023
couple - 70-79 years - Date of stay : 12/10/2023
couple - 70-79 years - Date of stay : 12/10/2023
Staff were friendly and and the food was nicely presented and tasty. But the accommodation did not live up to the appropriate standard.
Hotelier's response : Dear Guest,
Thank you for taking the time to review your recent stay. We are delighted to learn that you found our staff friendly and that our catering was well presented and tasty.
However, we are deeply sorry to hear that your experience with your accommodation has not lived up to your expectations.
We apologize for the problems you encountered in the bathroom, including the door not closing properly, and the uncomfortable layout of the toilet and sink.
Again, thank you for informing us of these issues, and we apologize for any inconvenience you may have encountered. We hope to have the opportunity to welcome you again in the future in better conditions.
Sincerely,
Christine
the 30/08/2023
Business - 30-39 years - Date of stay : 28/08/2023
Business - 30-39 years - Date of stay : 28/08/2023
Service staff is excellent
From Matthew D., the 16/07/2023
Family - 60-69 years - Date of stay : 15/07/2023
Family - 60-69 years - Date of stay : 15/07/2023
Very friendly and helpful staff. Satisfactory room and breakfast. It was great to slip into the Swimming pool when we arrived after a long hot drive!
From Vincenzo, the 27/06/2023
Family - 40-49 years - Date of stay : 25/06/2023
Family - 40-49 years - Date of stay : 25/06/2023
In general, the hotel has excellent value for money, the pool is certainly nice and relaxing. The room we were given was really bad and the staff didn't give us an alternative when at 11pm we discovered that the carpet was full of ants. Perhaps they should try to fix these kinds of problems and wash carpets better.