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Our customers recommend it4.4/5 on 298 reviews
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  • hotel in avignon, bedroom 3 stars

The reviews
of our customers

Indice de
Satisfaction client
87 %
the 15/10/2023
couple - 70-79 years - Date of stay : 12/10/2023

Staff were friendly and and the food was nicely presented and tasty. But the accommodation did not live up to the appropriate standard.


Hotelier's responseHotelier's response :

Dear Guest,
Thank you for taking the time to review your recent stay. We are delighted to learn that you found our staff friendly and that our catering was well presented and tasty.
However, we are deeply sorry to hear that your experience with your accommodation has not lived up to your expectations.
We apologize for the problems you encountered in the bathroom, including the door not closing properly, and the uncomfortable layout of the toilet and sink.
Again, thank you for informing us of these issues, and we apologize for any inconvenience you may have encountered. We hope to have the opportunity to welcome you again in the future in better conditions.
Sincerely,
Christine

80 %
the 30/08/2023
Business - 30-39 years - Date of stay : 28/08/2023

Service staff is excellent

100 %
From Matthew D., the 16/07/2023
Family - 60-69 years - Date of stay : 15/07/2023

Very friendly and helpful staff. Satisfactory room and breakfast. It was great to slip into the Swimming pool when we arrived after a long hot drive!

80 %
From Vincenzo, the 27/06/2023
Family - 40-49 years - Date of stay : 25/06/2023

In general, the hotel has excellent value for money, the pool is certainly nice and relaxing. The room we were given was really bad and the staff didn't give us an alternative when at 11pm we discovered that the carpet was full of ants. Perhaps they should try to fix these kinds of problems and wash carpets better.

60 %
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